Shipping Policy

Thank you for shopping with 【请替换：店铺名称】. We are dedicated to ensuring your order is processed and delivered safely and efficiently. Please carefully review our shipping policy below for important details about order processing, shipping timelines, and delivery terms.

Order Processing

• Orders are generally processed within 2-4 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• Processing times may be extended during peak or high-volume periods.
• After your order has shipped, you will receive a confirmation email containing tracking details.

Shipping Times

Estimated delivery times depend on your delivery location and the carrier used. Please allow the following timeframes for shipment arrival once your order has been processed:

• United States: 7-15 business days

Shipping times are estimates and not guaranteed. Delays may occur due to external factors.

Shipping Costs

Shipping fees are calculated based on your shipping address and selected shipping option and are displayed at checkout.

Tracking Information

Once your order ships, tracking information will be sent to the email address you provided at checkout. Please allow up to 48 hours for tracking updates to become available.

Delayed or Lost Packages

We are not responsible for delivery delays caused by circumstances outside our control, including but not limited to:

• Weather conditions
• Carrier service disruptions
• Customs processing delays
• Incorrect shipping information provided by the customer

If your package is lost or significantly delayed, please contact us at 【请替换：客服邮箱】 and we will assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details at checkout. We do not accept responsibility for orders shipped to incorrect or incomplete addresses entered by customers.

Order Cancellation

Order cancellations must be requested within 24 hours of placing the order. After that period, we may have already begun processing your order and will not be able to cancel it.

Returns & Refunds

You may return items within 30 days of receiving your order. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Refunds will be processed within 7-10 business days after we receive your returned item.